Privacy Policy

Gymea Community Aid & Information Service (GCAIS) acknowledges and respects your privacy, and is committed to the protection of the personal information that we hold. This policy sets out the way in which we will use, manage and protect your personal information in accordance with applicable Australian privacy legislation.

By providing your personal information to us and by using this website you agree to this Privacy Policy.

We may review and update this Privacy Policy from time to time.  All personal information held by us will be governed by our current Privacy Policy, which is available on this site.

What information do we collect?

We only collect personal information that is necessary for us to conduct our business and for us to comply with our policies and procedures.

How we collect and hold personal information
We usually collect personal information in the following ways:

  • When you respond to a survey we send you
  • When someone refers you to us (eg: email address)
  • When you provide information by email

Collection of information from website
When using this website, you may voluntarily disclose personal information to us. Our server may automatically record details such as your internet address, domain name and the date and time of your visit to our website. We use this information for statistical purposes.

Privacy complaints
If you wish to complain about any breach or potential breach of this Privacy Policy please contact us. Complaints will be considered and answered within 21 days.  We will endeavour to resolve any complaint to your satisfaction, however, if you are unhappy with our response, you are entitled to contact the Office of the Australian Information Commissioner, which may investigate your complaint further.